Scelte Strategiche, HR consulting company specialized in search & selection [Aut. Min.], is seeking for an important multinational corporation (location: Milan, with occasional travel) a:
Services Technician for CEO and Board
- Provide IT Support to CEO and Board;
- Resolve all tech user issues CEO may experience with urgency and accuracy;
- Pro-actively drive all efforts to ensure the Board tech infrastructure is efficient, effective, and up-to-date;
- Provide responsive technical support of the full suite of Apple products (iPhone, Mac, Mail app, iPad, etc), OSX, Microsoft Office, Outlook email and work across all mobile platforms;
- Ensure the Board media/presentation/video conferencing user experience is seamless: maintain fleet of equipment, pro-actively head off any potential issues, provide on-site technical support, attend and support off-site presentations as needed;
- Work effectively with Help Desk, Corporate IT Teams, and 3rd Party Suppliers to maximize service availability;
- Effectively demonstrate ownership and management of requests in relation to any technological equipment and services that are relevant to the Board;
- Communicate effectively with the Board on all relevant developments;
- Prioritize workload and use initiative in a fast-paced environment;
- Transfer digital files between different mediums and formats;
- Train business users on operation of multi-media equipment;
- Remain available out of hours as needed by Board and ensure adequate cover during absences.
Skills and Experience:
- Impeccable Apple and Windows OS and application support;
- Good understanding of Mobility & Enterprise Technologies (Airwatch & Casper);
- Experience engaging with executive level leaders in a multinational company preferable;
- Fluent in both Italian and English;
- Excellent organizational skills and ability to handle multiple priorities, proactively plan ahead and problem-solve;
- The ability to analyze, resolve and then document problems;
- Discreet, highly motivated, professional and well-spoken;
- Calm under pressure and extremely reliable.
La ricerca è rivolta ad entrambi i sessi (L.903/77).
Il CV dovrà essere inviato in formato word e completo di autorizzazione al trattamento dei dati personali (ai sensi del decreto legislativo n°196 del 30 giugno 2003) a firstname.lastname@example.org .
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